Refund and Returns Policy

Location: ΟΙΚΙΣΜΟΣ ΦΑΝΑΡΙΟΥ ΟΤ 5, GREECE

At Sunrise Fanari, we aim to ensure a transparent and reliable booking process for all our guests. Below is our official cancellation and refund policy:


1. Payment Terms

  • All reservations must be paid in full at the time of booking through our online POS system.
  • Bookings are confirmed only after full payment is successfully processed.

2. Cancellation Policy

  • Free cancellation is available up to 14 days before the scheduled check-in date.
  • Cancellations made between 13 and 7 days prior to arrival will be charged 50% of the total reservation cost.
  • Cancellations made less than 7 days before arrival will be charged 100% of the total reservation cost.

3. No-Show Policy

  • If a guest does not arrive on the scheduled check-in date without prior notice (no-show), 100% of the reservation cost will be charged as a cancellation fee.

4. Early Departure

  • No refunds will be issued for early departures once the guest has checked in.

5. Non-Refundable Bookings

  • We do not offer non-refundable booking options. All bookings follow the above cancellation terms.

6. Force Majeure

  • Force majeure situations (e.g., flight cancellations, natural disasters, government restrictions) do not exempt guests from cancellation charges. We do not offer flexibility or vouchers in such cases.

7. Refund Processing

  • If eligible, refunds will be processed within 7–14 business days and returned to the original payment method.

For any questions regarding your booking, please contact us at:

If eligible, refunds will be processed within 7–14 business days and returned to the
original payment method.
Contact: sunrisefanari3@gmail.com
Phone: +359 88 357 9999

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